If you have questions about Vegemite or feedback you would like us to have, contact us one of the following ways:
We value your enquiry and will handle all requests promptly and in complete confidence.
Kraft Foods Limited
Level 6, South Wharf Tower | 30 Convention Centre Place
South Wharf VIC 3006
Kraft Advisory Centre
Tel: 1800 033 275 (AUS) | 0800 444 045 (NZ)
We receive many requests from people overseas concerning VEGEMITE.
You may wish to contact the following companies that sell Vegemite and other Australian products online in the United States:
Australian Catalogue Company
About Australia Shop
Simply Australian Shop
www.simplyoz.com (US 1800 447 1187)
What to do if you have a problem with your product
If you have purchased a Kraft product in Australia after 1 January 2012, and the product is defective, Kraft will provide a refund of the purchase price paid for the defective product or a product replacement as long as the product has not been tampered with, misused or improperly stored. This applies to defects in products that appear before the "best before" date for the product.
To make a claim, you should contact us to find out where to send the product. You are responsible for all associated transport, shipping and product inspection costs.
In addition to any warranty we give, our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.